Find
your answer in these First Plan of Minnesota FAQs,
or ask us via the email address below:
Q:
Where can I receive care?
A:
First Plan contracts with nearly every primary and
specialty care clinic in the region. You choose the
clinic where you’d
like to receive your care. First Plan's commercial
health plans are available to employers in Carlton,
Itasca, Lake, northern Pine, and St. Louis counties
in Minnesota. First Plan Blue is available to Minnesotans
who live in Carlton, Cook, Koochiching, Lake and St.
Louis counties. Seniors
First is a Medicare supplement available to persons in Carlton, Itasca, Lake,
Northern Pine and St. Louis counties.
Q: Can I change
my primary care clinic?
A:
If you have coverage through your employer, you may
make changes during open enrollment. Otherwise, you
may submit a change request in writing to our Member
Services Center in Duluth. Requests must be received
in writing before the 15th of each month to be effective
the first of the following month.
Q: Can I see
specialists?
A: You, your primary care physician
and your specialists will work as a team in your
best interest. Most clinics in our network do not
require referrals to see specialists in our network.
Call Customer Service if you have any questions.
Q: Do I need
a referral from my doctor to see a chiropractor?
A:
You never need a referral for chiropractic, optical,
mental health or ob-gyn care, as long as the health professional
you choose is in the First Plan network.
Q: How can I
check the status of my claim?
A: The Member
Services Center in Duluth is open 8 a.m.-4:30 p.m.
Monday-Friday for your inquiries regarding the payment
of claims or clarification of benefits.
Q: Am I still
eligible for First Plan coverage after join Medicare?
A:
First Plan offers a Medicare supplement, called Seniors
First, for people who live in Carlton, Cook, Itasca,
Koochiching, northern Pine and St. Louis counties
in Minnesota.
Q: Does First
Plan cover prescriptions?
A: First Plan will
cover the cost of prescription medications you need
subject to a copayment as defined in your contract.
First Plan uses the Blue Cross and Blue Shield of Minnesota
drug formulary. Physicians and pharmacists developed
the formulary, which contains brand name
and generic drugs. Only drugs listed in the formulary
are covered.
Ask Us!
Use this form to ask us general questions.
or contact us at:
Administrative & Customer
Service Center
First Plan of Minnesota
Suite 222
525 South Lake Avenue
Duluth, Minnesota 55802
218.724.3083 or 800.635.4159
TTY: 218.727.9870
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